Feature Requests

This will support increased visibility of these resources and improving learner preparedness

As a portal administrator, I'd like the ability to suspend a member of my portal (learner or educator) instead of just having to delete them. There are a lot of reasons for this but the top ones are: keeping their data visible, being able to reactivate later rather than re-invite, keeping their data intact on re-activation. If a member was suspended, I'd expect them to not have access to my portal's subdomain at all in the UI. In terms of learners and their experience and team members, and educators and their experience membership, I think there are two options: don't change anything, or suspend their access to those items as well (possibly make it read only).

Hello! Currently the experience notification instructional text is assuming that the custom fields are not changing - this means there can be a grammatical error depending on the new language selected. Example in the screenshot - changing experience to program means it now says "An program" instead of "A program" This is lowest of priorities, but wanted to flag it just in case!

Denise, Reshma, Ben, Ollie, Ashley, and I are working on creating an improved user experience within Metabase. Stemming from that conversation of having a single place to highlight the YOY growth of a partnership, we were brainstorming ways to include testimonials, social media posts, etc. that would be easily accessable. It is not an easy add within Metabase, but perhaps we can add more external URL spaces on the university profile page in additional to the current social media link section. Could we potentially add: partnership announcement link, user evidence testimonials (that are filtered by institution name), any Riipen blog posts, etc?

I’ve received feedback from Francophone employers who would really appreciate the ability to create projects in French using the AI tool on the platform. Currently, even when they input their project goals in French, the tool generates the project in English. It would be great to make this feature more inclusive by allowing full French-language generation. This would improve accessibility and the overall experience for our French-speaking users.

As a learner, employer, or admin I may need to request changes to a project after the match has been accepted. This could happen for a number of reasons, and would allow for more flexibility with less uplift on those involved. Looking at this from the perspective of the Youth Thrive program - they have long placements that are subject to change VS 1 distinct project, and the non-profit partners may not have all the information at the time of import. This would also be helpful for projects that may need to pivot throughout so it is clearly documented and matches the deliverables in the end Understanding that this is not something every experience would need, it could be optional to toggle on within the settings, and would need to be approved by the employer and teams/admin similar to how we approve date change requests Thank you!

email received by a WGU student. Email with request details: " Our client uses Microsoft 365 and Copilot, and we’ve run into a few challenges coordinating meetings through Google Meet. Right now, we’re working around it by meeting via Microsoft Teams and manually sending invitations through our WGU and client email accounts. To keep all communication centralized within Riipen, we’d love to request that Microsoft Teams be added as an integrated video conferencing option in Riipen. It would go a long way in streamlining the experience for both our team and our client, especially since Teams is already part of both their and our internal toolset. If there’s a way to enable Teams as a default or additional integration in Riipen’s scheduler, we would be extremely grateful."

When proposing projects to companies who have portal passes, it would be helpful to be able to use pre-approved templates embedded in the experience(s) we would like to match the project with. Currently, we have to go back and copy and paste from the templates. Embedding these templates would reduce steps involved and improve both speed and accuracy when matching projects to experiences.

Say I have an experience with binding dates, and a team has missed the start date of a project, I'd like to be able to re-activate the team and bypass the binding deadline for the start date. Right now if I activate the team, it will go back in incomplete within 10 minutes unless the team starts the project in that window. This same logic would be nice for any other binding date. I can work around this today by setting additional grace period days on the team, but this would also give them those same grace days on the end date too, which I don't want in this case.

In Riipen surveys, to allow clearer reading of questions and response options, Riipen should add rich text formatting to survey questions and response options, allowing for bolding and italicizing of text.