Microsoft Teams be added as an integrated video conferencing option in Riipen
under review
Dania Buttu
email received by a WGU student.
Email with request details: " Our client uses Microsoft 365 and Copilot, and we’ve run into a few challenges coordinating meetings through Google Meet. Right now, we’re working around it by meeting via Microsoft Teams and manually sending invitations through our WGU and client email accounts.
To keep all communication centralized within Riipen, we’d love to request that Microsoft Teams be added as an integrated video conferencing option in Riipen. It would go a long way in streamlining the experience for both our team and our client, especially since Teams is already part of both their and our internal toolset.
If there’s a way to enable Teams as a default or additional integration in Riipen’s scheduler, we would be extremely grateful."
Emily Masching
Stephen Tredger I was thinking of logging a task for engineering to look into MS Teams integration and assess its difficulty and limitations. I know there are some (see my comment above) but not entirely confident in its current state. Would you like that in a ticket or is it something you can already answer about?
Stephen Tredger
Emily Masching i have zero experience with microsoft teams so i will definitely need to look into this more
Emily Masching
Stephen Tredger Sounds good, I logged https://riipen.atlassian.net/browse/OR-8438 to look into it in a future sprint.
Emily Masching
under review
Dania Buttu
The project we'd like this to be added to:
Agape In Care
Please let me know what other information you may need from me :) Thank you!
Emily Masching
Dania Buttu: Hey Dania, this would be a longer term product addition for us and won't be possible in the near term. We'd love to support MS Teams but there are a bunch of things about Teams which make it more compelx to integrate with than Google Meet or Zoom, which is why we haven't offered it yet. One of the limitations is that you need to have a M365 business account - free accounts and education ones won't be able to be linked. Could you ask the client, out of curiosity, if they have a M365 Business Account? But definitely set expectation that this would be a longer term addition for us.
Dania Buttu
Emily Masching Thank you Emily!