Required Portal Passes
closed
N
Nicole Gibson
When the match request is sent by the experience, the portal pass questions at the portal level are no longer mandatory to match. This means that employers are skipping the mandatory portal questions required for reporting. This results in poor user experience as we have to chase them to respond, and if they don't we are forced to unmatch their projects.
Ideally, the portal pass questions work as verification does, where you are unable to accept the match without applying for a portal pass.
Emily Masching
closed
As discussed, we're not going to do proposal as written. Required questions will be moved to match request questions and will be made simpler for employers by not requiring them to be answered multiple times in the same experience.
Emily Masching
under review
Emily Masching
Nicole Gibson we can find some way or other to do this. The challenge will be fitting it in with how non-PPD customers expect portal passes to work. I'm going to book some time with you to talk through it before making any plans.
Carly Coughlin
Emily Masching can I please join the meeting?